Quality Policy
Conformance to customer requirements is the basis for the confidence that our customers place in our company, and is therefore the decisive factor for the business to succeed. The correct application of a good quality policy contributes to our competitive edge and guarantees the future of Pre-Eminence Trading and Projects.
- By quality, we understand the fulfilment of the requirements and expectations of our customers. Where applicable we also commit to meeting other applicable requirements, e.g. legal, statutory and contractual requirements.
- Every service rendered by Pre-Eminence Trading and Projects is customer focused and based on customer requirements;
- Management commits to maintaining good professional relationships with our customers;
- To continuously enhance and maintain good customer relations, Pre-Eminence Trading and Projects shall monitor customers’ perceptions of the degree to which their needs and expectations have been fulfilled.
- Management strives to meet and, where possible, exceed customer expectations;
- Management of Pre-Eminence Trading and Projects shall ensure the availability of resources required for any project, including financial, equipment and human resources;
- Management is responsible for the contribution to the total output of Pre-Eminence Trading and Projects;
- Quality objectives and targets are set and reviewed annually in line with the strategic direction of the business.
Pre-Eminence Trading and Projects is committed to the continual improvement of its employees and processes through the Quality Management System.